Shipping Policy

Shipping Policy

We offer free standard shipping Australia-wide on all orders. Most orders are dispatched within 1–3 business days.

Delivery timeframes

• Metro areas: approx. 3–7 business days from dispatch
• Regional/remote areas: approx. 5–12 business days from dispatch

Many of our premium pieces are handcrafted natural stone; during peak periods or for made-to-order items, please allow additional handling time. You'll receive tracking details by email once your order ships.

Questions about your order?

Contact us at support@premiumgift.com.au or 1300 768 603 and we'll be glad to help.

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LUXE GIFTING GROUP PTY LTD (ABN 93 683 011 181), trading as Premium Gift · 13/11 Kennedys Dr, Delacombe VIC 3356, Australia · support@premiumgift.com.au · 1300 768 603